What do you think are the foundations for sustainable change? My answer: appreciation (for systems), empathy (and self-knowledge), trust (in people) and patience (on the way to the new).
Yesterday’s change and change management becomes today’s and tomorrow’s transformation. Whereby we could also admit that everything was, is and remains in flux. And actually change is the only constant.
Agility and ways to get there for the organization and its processes are in demand, because flexibility and speed are important factors in times of great uncertainty.
That’s why many believe in cookbooks today. Whereby it doesn’t matter whether you introduce LeSS as an appetizer and SAFe as the main course, or perhaps just copy Spotify.
The character of transformation as a natural learning and development process of a complex system is ignored. Accompanied by all kinds of change theater, because people are supposed to be “taken along” somehow. But a successful transformation worthy of the name is based on visions, values and culture instead of cookbooks. Ideally, it is supported by everyone and led with empathy, trust and patience.
Trust the system. They are also always part of it. It takes courage to make far-reaching decisions and then take responsibility for their outcome, to try out new things and possibly fail in the process. But only if you put yourself into the system, you will get feedback from the system.
People don’t resist change. They resist being changed!
People are at the center of every transformation. He with his abilities, hopes and fears and desires. This is exactly why the Manifesto for Human Leadership was created as a response to the new role of leadership in times of transformation.
Leadership begins with self-leadership and self-awareness:
Trust is an oasis of the heart that is never reached by the caravan of thought.
At its core, every transformation is a journey with an uncertain outcome. It requires trust in people’s motivation and abilities.
Haste is the opposite of patience: impatiently it seeks to accelerate what actually needs its time.
The path is the goal. We will master the path together and that will lead us to the goal of transformation. Those who are looking for a “grand plan” will never find one. It is much more about a vision of the future, which can change with every step you take, but does not necessarily have to. Walk the path steadily.